Getting started
Getting started on SEPHIENCE
Ready to start SEPHIENCE? Fill out the Prescription Start Form with your healthcare provider. From there, PTC Cares™ will guide you every step of the way, helping manage the prescription process so you can focus on what matters most.
SEPHIENCE Prescription Start Form
Download the SEPHIENCE Prescription Start Form and bring it to your next appointment. It’s designed to help you and your healthcare provider decide if SEPHIENCE is a good fit for your phenylketonuria (PKU) management.
We’ve got you covered
Your Case Manager (Insurance Coverage & Support): Helps you and your doctor work through the process of gaining and continuing coverage of SEPHIENCE—works with insurance on prior authorizations and appeals, connects you to financial assistance (if eligible), and coordinates with the patient support team should questions arise.
Your Patient Support Specialist (Helps you Start and Stay on Track): Available to patients at any time during their journey on SEPHIENCE. Answers clinical questions based on our approved Prescribing Information, assists with dosing and administration questions, adherence, and provides tips for taking SEPHIENCE as prescribed.
Have questions? Contact PTC Cares at 1-844-4PTC-CARES (1-844-478-2227), Monday to Friday, 8 am – 6 pm (EST).
Have questions? Contact PTC Cares at 1-844-4PTC-CARES
(1-844-478-2227),
Monday to Friday, 8 am – 6 pm (EST).
Have questions? Contact PTC Cares at 1-844-4PTC-CARES (1-844-478-2227), Monday to Friday, 8 am – 6 pm (EST).
How we can help with PKU treatment costs
Our Case Managers explore various options to help access the PKU medication your healthcare provider prescribes. PTC Therapeutics offers several programs to help those enrolled in PTC Cares.
The Copay Assistance Program*†
May help qualified families who have commercial insurance get help covering out-of-pocket costs associated with treatment. Patients who qualify may pay as little as $0 copay.
The Bridge Program*
May provide patients currently on a PTC medication with a temporary supply free of charge while they await verification of insurance coverage.
Patient Assistance Program (PAP)
May help patients without insurance,
who are eligible, get access to treatment.
*Low to no out-of-pocket costs for most patients who qualify.
†Not valid for prescriptions eligible to be reimbursed, in whole or in part, by Medicaid or Medicare (including Medicare Part D), or where prohibited by law.
Not actual individuals with PKU.
Always talk to your healthcare provider:
- The PTC Cares Patient Support Program does not substitute for your healthcare provider’s support and management of your condition
- Remember to contact your healthcare provider for any questions related to your condition
- If you have any additional questions about your condition, treatment, or the PTC Cares Patient Support Program, contact PTC Cares today. You can refer to your SEPHIENCE starter kit and the Patient Medication Information Leaflet included in your medication’s packaging
Search for a clinic on the NPKUA site
Looking for expert care? Use the NPKUA’s clinic finder to connect with a center experienced in PKU.
